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Health care

We provide affordable and personalized care

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Financial

Accounts to help you save and pay for health care expenses

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  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Tax season resources

Get ready for HSA tax season

If you used an HSA this year, the HSA Tax Center offers general information about contributions, eligible expenses and commonly used tax forms — all in one place.

Pharmacy

We make it easy to get medications you need, when and where you need them

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  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

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Patient forms and information

Forms and resources for patients

Advance cost estimate notice

This notice explains our policy to provide a good faith estimate of expected charges prior to receiving services, for patients that might be uninsured or self-pay.

Medical release form

Safely share your medical records. Be confident knowing your health information is being sent according to your wishes.

Interpreting services

Language assistance services are available to you at no cost.

Specialty financial assistance

Everyone should be able to access the treatments they need. We're here to help you find ways to access and afford your medication.

Specialty Pharmacy Texting Terms of Use

Surprise billing protection

Learn more about your rights and protections against receiving surprise medical billing from providers in the state of Washington.

MyChart child proxy form

Get access to your child’s health records. Complete and return this MyChart proxy form to stay connected to your child's care and updates.

Optum Medical Care release of health information

Request medical records using a paper form.

Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

PHI Access Request – Infusion

Complete and return this form if you would like to access and inspect the information Optum Infusion Pharmacy maintains and uses to make decisions about the services we provide you.

Medicare Shared Savings Program

Learn more about the Optum California ACO and the high-quality care we offer Medicare patients.

Patient rights and responsibilities

This document explains your rights and responsibilities as an Optum patient.

Formulario de nuevo paciente

Descargue y llene el formulario de evaluación de salud e información de seguro aquí.

Request for alternative means of confidential communications

Control how and where you receive confidential communications. Use this form to request alternative methods for communication. Ensure your privacy preferences are honored.

Patient consent and assignment of benefits (AOB)

Form that designates Optum Specialty Pharmacy as an approved provider for a member's Medicare Part B eligible medications. Please complete and return the form to the requesting department.

Medical record release authorization – Colorado

We use this form to obtain your written authorization to disclose your PHI to someone designated by you.

Optum Medical Care code of conduct

In this Code of Conduct for New York and New Jersey, learn about the principles of integrity and ethical behavior so that we always strive to do the right thing.

Optum East MSSP accountable care organization

Medicare Shared Savings Program (MSSP) accountable care organizations (ACOs) help people with Traditional Medicare receive high-quality care.

Notice of privacy practices

This notice describes how your medical information can be used and shared. It also describes how you can get access to this information.

Request for access to protected health information

Complete and return this form if you would like to access and inspect the information Optum Specialty Pharmacy maintains and uses to make decisions about the services we provide you.

Personal representatives form

Use this form to identify a person who can make decisions about your healthcare, request and disclose your PHI or exercise your rights on your behalf.

Optum Medical Care release of health information

Request medical records using a paper form.

Manufacturer PHI authorization form

We use this form to obtain your written consent to disclose your protected health information to pharmaceutical manufacturers, patient support programs, and their authorized agents. This request does not allow those parties to make any of your treatment decisions or direct care decisions. The form also allows the pharmacy to receive additional compensation for using and disclosing your protected health information (PHI).

Authorization revocation notice

Cancel a previous authorization using this form. Limit the release of your information and take control of your health care decisions today.

Optum Medical Care credit card authorization form

A credit card authorization form is available and may be reviewed during your visit.

Advance beneficiary notice of noncoverage

Form for patient to accept responsibility in case Medicare provider payments do not fully cover expected amounts to Optum Specialty Pharmacy. Please complete and return the form to the requesting department.

NWP medical record transfer forms

Find forms for requesting medical record transfers to and from providers.

Advance beneficiary notice of noncoverage (ABN) Spanish

Form for patient to accept responsibility in case Medicare provider payments do not fully cover expected amounts to Optum Specialty Pharmacy. Please complete and return the form to the requesting department.

Financial assistance form

Apply for financial assistance to manage your health care costs. Get the support you need and submit your form today.

Comparison chart: Medicare vs. Medicare Advantage

Use this easy-to-read chart to compare Original Medicare and Medicare Advantage plans. Take the next step to finding the coverage that fits your needs.

Request for an accounting of non-routine disclosures of protected health information

Complete and return this form if you would like to receive an accounting of certain disclosures of PHI made by Optum Specialty Pharmacy.

Nevada Accountable Care Organization (ACO)

Optum Care ACO West is part of Medicare's Accountable Care Organization (ACO) program. Get important information about the ACO.

Personal representatives form Spanish

Use este formulario para identificar una persona que pueda tomar las decisiones sobre su atención de la salud, solicitar y divulgar su información de salud protegida, o ejercer sus derechos en su nombre.

Finding the right Medicare plan for you

Use our checklist to assess your health needs and what matters to you. Based on your answers, a licensed insurance agent can help you find the right Medicare plan.

Specialty Pharmacy Community Residency

This 12-month post-graduate program offers a unique community practice environment to develop expertise in specialty pharmacy.

Patient rights and responsibilities

Please complete these forms before your first visit with your doctor.

Better financial health and improved operations

Improve cost optimization by controlling fixed costs, increasing efficiency and enabling organizational flexibility and agility.

Appeal and grievance form

Use this form if you have an individual or family plan.

Request to restrict use and disclosure of Protected Health Information (PHI)

Complete and return this form if you would like to request restrictions on certain uses and disclosures of your PHI.

Request for confidential communications at an alternative address or by another means

Complete and return this form if you would like to request confidential communications at an alternative address.

Request to amend protected health information

Complete and return this form if you would like to amend the records Optum Specialty Pharmacy maintains about you if they are inaccurate or incomplete.

State consumer privacy notice

Depending on which Optum product or service you use, and your state of residency, you may have rights as outlined in this Notice.

Streamline Medicaid Eligibility and Enrollment

The rise of healthcare consumerism has prompted many hospitals and health systems to rethink their patient satisfaction strategies.

Standard PHI authorization form

Use this form to consent to the release of verbal or written PHI, including your profile or prescription records, to your designated person, named in the form.

New patient form

Download and fill out the health assessment and insurance information form.

Surprise billing protection

Know your rights and protections against surprise billing.

Member reimbursement claim form

Please use this form to ask to be reimbursed for care you paid for.

Optum Medical Care billing notifications

If you are no longer receiving paper statements, it is possible you may have left the “Simplify. Go paperless.” option checked. See how you can modify your paperless settings.

Standard PHI authorization form Spanish

Use este formulario para dar su consentimiento para la divulgación de la información de salud protegida tanto verbal como escrita, que incluye su perfil o registro de recetas, a la persona que usted haya designado en el formulario.

Records request form

Download and fill out this form form to ask to send your records to another location.

Authorization for treatment of a minor

Use this form to give permission for a child to get medical care, even unaccompanied minors. It helps them get care more quickly and gives you peace of mind.

Living healthier with Medicare Advantage

Explore the benefits of Medicare Advantage plans. This guide has simple tips, care advice, contact information for resources and more, including screenings.

PHI Amendment – Infusion

Complete and return this form if you would like to amend the records Optum Infusion Pharmacy maintains about you if they are inaccurate or incomplete.

PHI Non-Routine Disclosure – Infusion

Complete and return this form if you would like to receive an accounting of certain disclosures of PHI made by Optum Infusion Pharmacy.

PHI Restriction – Infusion

Complete and return this form if you would like to request restrictions on certain uses and disclosures of your PHI from Optum Infusion Pharmacy.

Medical record release authorization – Utah and Idaho

We use this form to obtain your written authorization to disclose your PHI to someone designated by you.